Transparent Pricing, No Hidden Fees

Choose Your Plan

Start free and scale as you grow. All plans include blockchain-verified credentials, enterprise security, and multi-tenant architecture. Pay only for what you use.

14-day free trial
No credit card required
Cancel anytime
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All plans include: Blockchain verification • Multi-tenant isolation • 256-bit encryption • Audit logging • GDPR compliance

Complete Feature Comparison

Compare all features across plans to find the perfect fit for your organization

Feature
Core Limits
Documents per month
Verifications per month
Storage
User seats
Document templates
Integration & APIs
API access
Webhooks & events
Batch operations
Custom integrations
Branding & Customization
Custom branding
Security & Compliance
Audit log retention
SSO (SAML/OIDC)
Compliance certifications
Multi-region deployment
On-premise option
Support & SLA
Support level
Uptime SLA
Dedicated account manager
Custom SLA agreements
Analytics & Reporting
Analytics dashboard
Flexible Usage-Based Pricing

Pay Only for What You Use

All plans include generous quotas. If you exceed your plan limits, you'll only pay for the additional resources you consume—no surprise fees.

$5
per 1,000 documents

Documents

Additional documents beyond plan limit

$2
per 10,000 verifications

Verifications

Additional verification requests

$1
per GB per month

Storage

Extra storage beyond plan allocation

$10
per user per month

Users

Additional user seats

How Overage Billing Works

Overages are calculated automatically at the end of each billing cycle. You'll receive:

  • Real-time usage dashboard showing current consumption vs. plan limits
  • Email alerts when you reach 80% and 100% of any quota
  • Detailed invoice breakdown showing base subscription + overage charges
  • Option to upgrade to higher tier at any time to avoid overage fees

Pricing for Key Sectors

TrustMe serves diverse sectors with tailored solutions. Here's how our plans map to common use cases.

Government & Public Sector

Federal, state, and local agencies issuing tax clearances, licenses, permits, and official records.

Small Agencies (VIO, Local Gov't)
Recommended: Professional
5K documents, 50K verifications covers most regional operations
Large Agencies (FIRS, NIMC)
Recommended: Enterprise
100K+ documents, 10M verifications for national-scale operations
Key Features: Multi-region deployment, 99.9% SLA, SOC 2 compliance, dedicated support

Education & Academia

Universities, colleges, and schools issuing diplomas, transcripts, certificates, and student records.

Special University Plan
$1,499/year
25K documents, 250K verifications—perfect for most institutions
Large Universities
May require: Enterprise
For institutions with 50K+ students or complex multi-campus setups
Education Benefits: SSO integration, batch CSV uploads, student self-service portal

Healthcare & Medical

Hospitals, labs, and clinics issuing test results, vaccination records, medical certificates, and health records.

Small Clinics & Labs
Recommended: Professional
5K documents/month sufficient for most private practices
Hospitals & Health Systems
Recommended: Enterprise
HIPAA compliance, custom SLAs, on-premise deployment options
Compliance: HIPAA-ready infrastructure, 5-year audit retention, AES-256 encryption, patient consent management

Not sure which plan fits your sector? Contact our solutions team for a personalized assessment and pricing quote.

Billing & Invoicing

Transparent, flexible billing with enterprise-grade invoicing

Payment Methods

Credit/Debit Cards
Visa, Mastercard, American Express via Stripe
Bank Transfer (Enterprise)
Wire transfer or ACH for annual contracts
Purchase Orders (Enterprise)
For government and large organizations
Invoicing Terms
Net 30 available for Enterprise customers

Invoicing & Receipts

Automatic Invoicing
Invoices generated and emailed at end of billing cycle
Detailed Breakdowns
Line-item detail for base plan + usage overages
Invoice History
Download PDFs anytime from billing dashboard
Multi-Currency Support
USD primary; NGN, GBP, EUR available on request

Billing Cycles

Monthly or annual billing. Change plans anytime with prorated adjustments.

Refund Policy

14-day money-back guarantee on all paid plans (excluding overage fees).

Instant Upgrades

Upgrade or downgrade at any time. Changes take effect immediately.

Security, Compliance & SLAs

Enterprise-grade security and compliance across all plans

Data Security

  • AES-256 encryption at rest
  • TLS 1.3 encryption in transit
  • FIPS 140-3 compliant HSMs
  • Zero-knowledge architecture

Compliance Certifications

  • SOC 2 Type II certified
  • GDPR compliant
  • HIPAA-ready infrastructure
  • ISO 27001 in progress

Uptime & SLAs

  • 99.5% SLA (Professional)
  • 99.9% SLA (Enterprise)
  • Multi-region redundancy
  • Real-time status monitoring

Infrastructure

  • Multi-tenant isolation (RLS)
  • Blockchain-anchored audit trails
  • Automated backups (daily)
  • DDoS protection included

Support Levels

  • Free: Community forum
  • Pro: Email & chat (24h response)
  • Enterprise: 24/7 phone + dedicated manager
  • University: Priority email support

Audit & Logging

  • 22-field audit trail per event
  • Immutable blockchain anchoring
  • Retention: 30d to 5+ years
  • Export to CSV/JSON/PDF

Need a Custom SLA or Compliance Certification?

Enterprise customers can request custom SLA agreements, compliance certifications (e.g., FedRAMP, ISO 27001), and dedicated infrastructure.

Frequently Asked Questions

Everything you need to know about TrustMe pricing

Can I try TrustMe before committing to a paid plan?

Yes! Our Free plan gives you 100 documents and 1,000 verifications per month with no credit card required. You can also start a 14-day free trial of the Professional plan to test all premium features.

What happens if I exceed my plan limits?

You'll be charged for overages at the end of your billing cycle. We send automatic alerts at 80% and 100% of quota usage. You can also upgrade to a higher plan at any time to avoid overage fees. Overage rates: $5 per 1,000 documents, $2 per 10,000 verifications, $0.50 per GB storage, $10 per user.

Can I switch plans mid-cycle?

Absolutely. Upgrades take effect immediately with prorated billing. Downgrades take effect at the start of your next billing cycle (but you can downgrade immediately if you prefer prorated refunds).

Do you offer discounts for annual billing?

Yes. Annual billing on the Professional plan saves approximately 10% compared to monthly billing. Enterprise and University plans are already discounted annual contracts.

Is the University plan only for universities?

The University plan is designed for accredited educational institutions including universities, colleges, secondary schools, and vocational training centers. Proof of educational status is required during signup.

What payment methods do you accept?

We accept credit/debit cards (Visa, Mastercard, Amex) via Stripe for all plans. Enterprise customers can also pay via bank transfer, ACH, or purchase order with Net 30 terms.

Can I get a refund if I'm not satisfied?

Yes. We offer a 14-day money-back guarantee on all paid plans. Overage fees are non-refundable, but base subscription fees can be refunded within 14 days of initial payment.

Do all plans include blockchain verification?

Yes. Every plan—including the Free tier—includes full blockchain anchoring via Hyperledger FireFly and Ethereum/Polygon. All credentials are cryptographically signed and verifiable on-chain.

What if I need more than the Enterprise plan offers?

For very large deployments (1M+ documents/month, multi-national operations, or government-wide rollouts), we offer custom enterprise agreements with dedicated infrastructure, custom SLAs, and volume pricing. Contact our sales team for a quote.

Can I cancel my subscription at any time?

Yes. You can cancel anytime from your billing dashboard. Your service will continue until the end of your current billing period. No cancellation fees apply.

Enterprise Solutions

Need a Custom Solution?

Our enterprise sales team can help you with volume discounts, custom SLAs, on-premise deployments, dedicated infrastructure, compliance certifications, and white-label solutions.

Government & Public Sector

Custom procurement, FedRAMP, on-premise options

Multi-National Deployments

Regional data residency, custom integrations

Compliance & Certifications

HIPAA BAA, ISO 27001, custom audits

Volume Discounts
20%+ savings for large deployments
Custom Contracts
Multi-year agreements with locked rates
Dedicated Support
Account manager + priority engineering

Ready to Get Started?

Join hundreds of organizations transforming credential issuance and verification with TrustMe Platform

No credit card required for Free plan • 14-day money-back guarantee • Cancel anytime

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